Ben Townsend

DEVELOPER / INFRASTRUCTURE ENGINEER / TECHNICAL LEAD

Products, platforms
and the awkward bits.

I've spent more than a decade building digital products and the infrastructure beneath them. I've led platform changes, cloud migrations and AI-assisted delivery. I'm happiest where the brief meets production, with enough distance to see the shape of the work and enough detail to know what needs fixing.

Work with me ↗
Ben Townsend in a rice field in Laos

SELECTED WORK

Work made with
the teams around it.

This is a list of in-house work rather than a gallery of client logos. I worked on these products as part of the teams behind them, mostly in publishing, where one platform has to support a lot of different brands.

Great Western Railway

Campaign and site work for the move from First Great Western to Great Western Railway.

Vita Coco

The 7 Days 7 Ways event microsite and a kids' coconut shy campaign game.

BBC Good Food

Infrastructure for the 2020 site rebuild.

RadioTimes

Publishing platform development and operations.

New Scientist

Application networking, Jenkins and AWS operations.

Gardeners' World

Full-stack development on the publishing platform.

Olive Magazine

Full-stack development on the publishing platform.

Made For Mums

Infrastructure for a publishing brand.

Hitched

Infrastructure for a publishing brand.

You and Your Wedding

Infrastructure for a publishing brand.

HOW I WORK

A place for
the important bits.

Start with the problem.

What is the business trying to do? What does the team need to know? I'd rather answer those before choosing a tool.

Make the trade-off visible.

There is rarely a perfect answer. I write down the cost, risk and likely payoff so the team can choose.

Give people room to work.

Clear ownership, a useful level of challenge and help when a decision is stuck.

Stay for production.

A launch is not the end. I care about the alerts, the handover and whether the thing is still useful six months later.
See how I use agents,
with the checks left in.

OUTSIDE THE WORK

The same eye,
elsewhere.

Take the long way.

Trains, road routes and walking through a new place. I like seeing how somewhere works before I decide what I think of it.

Cook something good.

Food, friends and the satisfaction of getting the small things right.

Make the room work.

Interiors, woodworking and smart-home projects. Some are better finished than others.

Keep an eye on the tools.

Consumer tech, infrastructure and AI. I'm interested in tools that take friction out of an actual job.