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Ben Townsend / Digital product + infrastructure

CV

DEVELOPER / INFRASTRUCTURE ENGINEER / TECHNICAL LEAD

Products, platforms
and the awkward bits.

I build digital products and look after the infrastructure beneath them. That means getting a good brief into working software, then keeping it useful once it is live.

Work with me ↗
Ben Townsend in a rice field in Laos
FIELD NOTE / LAOS / 2019

SELECTED WORK

Work made with
the teams around it.

IN-HOUSE / TEAM DELIVERY

A record of work delivered as an employee, for the companies I worked for at the time. These were in-house team efforts, not independent client commissions.

01

Great Western Railway

Rebrand communications

Communicating the move from First Great Western to Great Western Railway.

02

Vita Coco

Campaign microsite + game

The 7 Days 7 Ways event microsite and a kids’ coconut shy campaign game.

03

BBC Good Food

2020 site rebuild

Infrastructure for the 2020 site rebuild.

04

RadioTimes

Full-stack + infrastructure

Full-stack development and infrastructure.

05

New Scientist

Infrastructure

Infrastructure.

06

Gardeners’ World

Full-stack + infrastructure

Full-stack development and infrastructure.

07

Olive Magazine

Full-stack + infrastructure

Full-stack development and infrastructure.

08

Made For Mums

Infrastructure

Infrastructure.

09

Hitched

Infrastructure

Infrastructure.

10

You and Your Wedding

Infrastructure

Infrastructure.

HOW I WORK

A place for
the important bits.

01

The hall

A clear way in

I work out what the brief is asking, what the product needs and where people get stuck.
02

The kitchen

The useful centre

The everyday systems that either help product work move or quietly gum it up.
03

The workshop

Make and repair

Full-stack builds, infrastructure, automation and AI used where it earns its keep.
04

The garden

Room to grow

Clear ownership, useful documentation and work that someone can pick up after launch.
TOOLS + WORKING METHODSee how I use agents,
with the checks left in.

OUTSIDE THE WORK

The same eye,
elsewhere.

01

On the move

Follow the route.

Trains, road routes and a city at walking pace. See how a place works before deciding how to move through it.
02

At the table

Make room for taste.

A good kitchen and a good product team have the same rule. The tools, ingredients and people all need to earn their place.
03

At home

Build and tend.

Interiors, woodworking and smart-home systems. A careful join or lighting scene should make the whole room work better.
04

On screen

Use the useful tool.

Infrastructure, consumer technology and AI, used to make the real job clearer, quicker and more enjoyable.